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Hi, I'm Jas!I help teams turn nuanced signals into insights, better product decisions, & scalable programs.

I work at the intersection of users, products, and programs. My background in customer support and product has taught me how to spot patterns in real customer experiences, work cross-functionally to turn those insights into action, and improve processes for GTM teams and end users along the way. My work spans user research, Voice of the Customer, product operations, and program development.

See selected work.

By the numbers

users across products I've supported
40M+users across products I've supported
connecting product teams & user needs
7+ yearsconnecting product teams & user needs
customer conversations synthesized
1,000+customer conversations synthesized